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Friendship Circles: A Solution to the Problem of IT Turnaway?
Jaideep Ghosh, Alexander Serenko, Prashant Palvia, Tim Jacks, Aykut Turan
Using data collected during the World IT Project from 9,760 IT employees in 37 countries, this study examines a number of fundamental relationships between the individual issues of IT professionals: work overload, work-home conflict, work exhaustion, friendship circles, job satisfaction, job insecurity, and turnaway. We divided the countries into two income groups (high-income and mid-income) using the gross national income per capita based on purchasing power parity for each country from the World Bank Database. We found that some of the issues were interrelated, almost universally, in a similar manner. Other relationships, however, exhibited interesting differences in statistical and practical terms. We found that IT employees in the mid-income group maintained stronger social bonds among themselves than those in the high-income group, which provided them with the socio-professional resources to cope with times of high strain and insecurity and to motivate their efforts to change careers.

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