The advancement of digital government has become increasingly critical in the global economic landscape. This evolution increases the concern for bringing citizens closer to government and creates an image of modernity and responsiveness. The objective of this paper is to investigate the transformative role of innovation and digital inclusion in enhancing e-government engagement. Using the Janowski digital government evolution model, the research applies the deeper integration of digital technologies into government operations. It underscores the importance of innovation in advancing to sophisticated and citizen-centric stages of digital governance. Digital inclusion is perceived as an essential mediator, ensuring that technological advances reach all community segments in an equitable way. The findings reveal that robust digital inclusion practices significantly amplify the effects of innovation, leading to enhanced citizen participation and broader engagement in e-governance. This paper provides vital insights into the relationship between technological advancements and their equitable distribution, advocating for strategies that foster inclusive growth in digital government services.