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Technology-based Learning Services for Transferable Skills – A Systematic Literature Review
Eva-Maria Zahn, Sofia Schöbel, Matthias Soellner

In digitalization and globalization, employees need to react flexibly to new challenges. Therefore, they need so-called transferable skills for adapting and coping with new situations in the labor market. Transferable skills are non-technical skills, like digital skills, that are fostered action-oriented and individually, making standardized learning concepts less effective. Learning services that adapt to learners' needs are important but rarely available. One promising solution to enable individual learning of transferable skills is to leverage the potential of digital learning services. So far, little literature consolidates existing work. We conduct a systematic literature review to analyze current literature on learning transferable skills with technologies. We contribute to theory by identifying avenues for further research. Practitioners are supported by guidance on how to use technology to teach transferable skills. Our findings show that some skills, e.g., problem-solving, are already taught with technologies, but there are still gaps for teaching other skills digitally.

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