Login or signup to connect with paper authors and to register for specific Author Connect sessions (if available).
Persuasive Prompting: The Case of Digital Health
Wenyuan Wu, Mateusz Dolata, Alexandre de Spindler, Gerhard Schwabe
Chatbots are being introduced to fill the gap between consultations, with the motivation of supporting adherence to treatment, especially in the case of chronic diseases. Such a task requires chatbots to have a persuasive ability to influence patient attitudes or behaviour, which is achievable through the advancement of Large Language Models (LLMs). By means of prompting engineering, we aim to accomplish the design goal of persuasive chatbots powered by LLMs that can systematically apply persuasion strategies and dynamically adapt such strategies to the user. We have converted well-founded persuasion strategies into guidelines for prompt crafting to enhance the persuasiveness of LLM-based chatbots. This paper contributes to the design of persuasive chatbots by providing a list of guidance on prompt crafting, meta-prompts, and a proof-of-concept of the developed guidance from a digital health application. This paper also initiates the discourse on prompt guidance as a new type of design artefact within Design Science Research (DSR).
AuthorConnect Sessions
No sessions scheduled yet